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Initializing Speed Test Engine...

Frequently Asked Questions

Common questions about interpreting your results.

Connection Benchmarks

Average max speeds by technology type (Mbps)

Fiber Optic
1000+
Cable (Coax)
300-500
5G Wireless
100-300
DSL / ADSL
10-50

Ready for faster internet?

Compare the top ISPs in your area and find a plan that matches your true speed needs.

wifi

Verification Strategy

Ensure you're getting what you pay for. Internet Service Providers (ISPs) often promise speeds they don't deliver.

speed

Performance Benchmarks

Download speed affects streaming and browsing. Upload speed matters for video calls and gaming.

What Does a Broadband Speed Test Actually Measure?

Understanding your results is the first step to fixing slow internet. Here's what each metric means and what speeds you should expect when running a broadband speed test.

download

Download Speed

Download speed measures how quickly data travels from the internet to your device. This is the number that matters most for everyday browsing, streaming Netflix, downloading files, and loading web pages. It's measured in Megabits per second (Mbps).

HD streaming: 5-10 Mbps per device

4K streaming: 25-35 Mbps per device

Large file downloads: 50+ Mbps recommended

upload

Upload Speed

Upload speed measures how fast data travels from your device to the internet. This matters for video calls on Zoom or Teams, uploading photos to social media, sending large email attachments, and cloud storage syncing.

Video calls: 3-5 Mbps per participant

Working from home: 10+ Mbps recommended

Content creators: 20+ Mbps for uploads

timer

Ping (Latency)

Ping measures the reaction time of your connection — how quickly your device gets a response after sending a request. Measured in milliseconds (ms), lower is better. High ping causes lag in online gaming, delays in video calls, and sluggish page interactions.

Excellent: Under 20ms

Good: 20-50ms

Poor: 100ms+ (noticeable lag)

graphic_eq

Jitter

Jitter measures the variation in ping over time. Even if your average ping is low, high jitter means your connection is inconsistent — packets arrive at irregular intervals. This makes video calls stutter, gaming feel unpredictable, and VoIP calls drop.

Excellent: Under 5ms

Acceptable: 5-15ms

Poor: 30ms+ (noticeable disruption)

UK Average Broadband Speeds in 2026

According to Ofcom data, the UK average download speed is approximately 69.4 Mbps, though this varies significantly by connection type and location. Full fibre (FTTP) connections now reach 78% of UK homes, with the government targeting 96% coverage by 2027.

10-50

ADSL / DSL

36-80

FTTC (Part Fibre)

300-1000

Full Fibre (FTTP)

100-300

5G Home

Speeds shown in Mbps. Actual speeds depend on your provider, location, and connection type.

Tips for Getting Accurate Speed Test Results

cable

Use a wired connection

Connect via Ethernet for the most accurate results. Wi-Fi introduces variability.

app_blocking

Close other apps

Pause downloads, streaming, and cloud syncing before testing.

repeat

Test multiple times

Run 3 tests at different times of day to spot peak-hour slowdowns.

router

Restart your router first

A quick reboot clears temporary issues that slow your connection.